
Frequently Asked Questions
Yes. All products in this collection are custom-made to order.
Orders are typically processed within 1–2 business days after purchase.
Delivery typically takes 60–90 days due to the custom manufacturing process.
Yes. Before production begins, we will confirm doorway, staircase, elevator, and access dimensions to ensure smooth delivery and installation.
Absolutely. We provide regular email updates throughout production and shipping, and you may contact us anytime for the latest status.
Because each item is custom-made, returns are not accepted unless the issue is caused by our side.
If the issue is due to manufacturing, damage, or an error on our part, we will provide an appropriate solution to resolve it.
Slight color variations may occur due to different screen settings, lighting conditions, and display technologies.
This collection is crafted using premium materials, including genuine leather, solid wood, and natural marble, selected for their durability, beauty, and long-lasting performance.
Decorative details are carefully crafted and finished to highlight the elegance and character of classic European design.
Absolutely. This collection is designed for luxury residences, villas, formal living spaces, and clients seeking timeless European elegance.
Built with premium materials and expert craftsmanship, these pieces are designed to provide lasting beauty and everyday functionality for years to come.
Most items require minimal assembly. Detailed instructions and necessary hardware are included where applicable.
Regular dusting and cleaning with a soft cloth are recommended. Avoid prolonged exposure to direct sunlight, excessive moisture, and harsh cleaning chemicals.








