Free Shipping

At FamiDear, we are committed to providing a smooth and reliable delivery experience. Please review the following shipping details before placing your order.

Shipping Method
All orders are shipped via trusted carriers such as UPS, FedEx, and LTL freight services, depending on the size and type of the product.

Shipping & Delivery Area

We currently ship within the contiguous United States (the 48 adjoining states and Washington, D.C.).

We are unable to ship to the following locations:
• Alaska and Hawaii
• All U.S. territories and associated states (including Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, and Freely Associated States)
• APO/FPO/DPO addresses
• PO Boxes

Please ensure you provide a complete residential or commercial street address for delivery.

In-Stock Items

• Processing Time: 1–2 business days
• Delivery Time: 3–7 business days

Once your order has been shipped, tracking information will be sent to you via email.

Custom Orders
Custom products are made based on your selected options and design preferences. Due to the personalized production process, the timeline is longer than standard orders.

• Estimated Production & Delivery Time: Approximately 2–3 months

Our customer service team will contact you after your order is placed to confirm details. You are also welcome to reach out at any time to check the progress of your order.

Shipping Delays
While we aim to deliver all orders on time, delays may occur due to extreme weather conditions, holidays, or other unforeseen logistics factors. We appreciate your understanding.

Need Assistance?
If you have any questions regarding shipping or your order status, please contact us at:
marketingus@famidear.com

Our team is always here to help.