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Yes, we offer a 1-year warranty. If you are not satisfied with the received item or find any issues, we support free returns for brand new products in their original packaging.
We have 5 distribution centers in the U.S. Orders are typically shipped within 1-3 business days and are estimated to arrive within 5-10 business days.
We offer a 30-day price protection policy. In addition, all orders enjoy free shipping, $0 taxes & fees, with no hidden costs.
Our products are designed for easy DIY assembly, and come with clear illustrated instructions, pre-sorted hardware, and necessary tools. Most customers can complete the setup independently within 1-2 hours. If you encounter any difficulties during assembly, you can always contact our online customer service. Our support team (including product designers) will provide you with detailed step-by-step guidance.
You can reach us anytime via the "Contact Us" page on our website, online chat, or customer service email. We provide 7x24 hours of online customer support. For non-human damage during the warranty period, we will ship the necessary replacement parts free of charge.